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Frequent Asked Questions

How does  a Xcarbonator Soak Tanks Work

Carbonisation occurs when carbon and grease is burnt onto kitchen equipment, building up and resulting in inefficient and uneven distribution of heat, as well as an unclean appearance. Xcarbonator Heated Soak  Tanks easily remove this carbon build-up from expensive items at an affordable cost, heating a specially-formulated biodegradable detergent to 80 degrees Celsius which then dissolves carbon build up, resulting in clean equipment scrub-free!

What does a Xcarbonator Soak Tank Do

What does an Xcarbonator Soak Tank Do

  • Remove stubborn carbon, fat and baked on grease from most cookware

  • Cleans stainless steel, chrome, iron and aluminium items

  • Assist in removing crockery stains and cleaning fine metals.

  • Clean hotplates and grills more efficiently.

  • Will not corrode or damage the underlying metal.

  • Use amazing new cleaning detergents.

  • Save on costs and clean your own vent hood exhaust filters in minutes.

  • Meaningful savings on power and hot water overheads

  • Eliminate kitchen wash-up times.

  • A wide range of tanks sizes available

  • New and used tanks available

  • Tank leasing and service program provided

  • Widely used by better hotels, clubs, restaurants and bakeries

What can You Clean in a Xcarbonator Heat Tank

What can you clean in a Xcarbonator Heated Soak Tanks?

Xcrbonator Heated Tanks are extremely versatile and can clean pretty much any item in your kitchen affected by grease and carbon, including stainless steel gastronorms, stove tops, oven internals, extraction filters, aluminium trays, grill plates, brander plates, char-grills, fryer baskets and removable attachments, stainless steel and aluminium pots and pans, glass and ceramic items.

How long do I need to soak my items?

This depends on how dirty the items are, but generally anywhere between 20 minutes and 12 hours. Items should not be left in the tank longer than 12 hours; they should be removed, thoroughly washed, rinsed and put back in the decarboniser if required

Whats included in the hire?

If you've chosen to hire short-term (2-4 weeks), we will arrange with you a suitable delivery date (see ‘When will the decarboniser be delivered?’ for information on delivery times), set up the Xcarbonator Soak Tanks in your preferred area (access allowing), fill the tank with water and add our biodegradable non-caustic lemon-scented chemical. We will ensure the Xcarbonator Soak Tanks is working and switched on, demonstrate how to use it and provide you with safety gloves (gauntlets) and goggles. Once you’re finished with it, we will drain the tank and take it away, leaving you with a kitchen you’ll be proud to show your customers.

If you chose to hire long-term (24 months) you'll receive the Xcarbonator Soak Tank, 12 months supply of biodegradable non-caustic lemon-scented chemical, safety gloves (gauntlets), goggles and set-up instructions will be shipped to you for you to set up yourself. An additional 12 months supply of chemical will be shipped out when requested after the first 12 months. If you require a engineer to deliver and set up your tank please contact us to discuss.nter your content...

How can I pay?

For short-term hire, we accept online payment via credit/debit card or PayPal. For long-term hire, you will need to complete a Direct Debit mandate online after paying your first months hire via credit/debit card or PayPal.

When will the Xcarbonator Soak Tank be delivered?

If you are renting short-term (2-4 weeks), delivery will take between 1-3 weeks after you have made the order and will include set-up of the tank by one of our engineers. If you are purchasing or renting long-term (24 months) delivery will be by either a third party courier or by a Xcarbonator Soak Tank engineer and will usually take between 3-5 working days and may or may not include set-up.

What can't you put in a Xcarbonator Soak Tanks?

It is not recommended to put silver, silver plate, tin plate, enamel coated pots, Teflon, silicone coated pans, wood or thin plastic items into a Xcarbonator Soak Tanks.

Is a Xcarbonator Heated Soak Tank safe to use?

Xcarbonator Heated Soak Tanks are very straightforward and safe to use. The detergent powder  used is a non-caustic and non-corrosive biodegradable solution that has been specially-formulated for use in Xcarbonator Soak Tanks. We provide all the necessary PPE with our Xcarbonator hire, along with the relevant COSHH safety data sheets. On delivery, we will set up and install your xcarbonator soak tank and then demonstrate how to use it safely

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Clean Better Operate Smarter

Your Solution to Dirty Kitchen Equipment 
It Extends the life of your kitchen equipment saving you money on replacement costs.


Clean equipment better than the 3-Compartment sink or Dishwasher
Clean Carbon Build up
Clean FOG (Fats, Oils & Grease)
Clean without scrubbing


Save  on Labour Costs
Save on Utilities
Save on Equipment
Save Money
Save Water
Save on chemicals


Conserve Water
Conserve Utilities
Conserve Resources
Conserve Energy
Conserve Equipment
Improve morale


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